Exchange
How:
- 1. Go to Order History and locate the order you want to exchange.
- 2. Click over the order ID to see the items in that order.
- 3. Select Exchange button in front of the item you want to exchange.
- 4. Select an option from the Reason for exchange menu. You can add any additional information in the Comments box.
- 5. Click Submit for Approval.
Process:
After submitting the exchange request, we'll send you a confirmation message to the e-mail address on your registered account. You can also confirm that the exchange request was submitted by visiting Return Requests. If you see a return ID generated for returning the original item in the panel with status "Pending Approval" then it was successfully submitted.
Your request will be forwarded to the seller. After the seller reviews your exchange request and authorize it subject to stock availability. Please note that we are only able to offer size or color exchanges not an alternative product. You will receive a phone call from Etashee customer support team asking you to schedule a return pickup of the original product. You will simply need to tell the date and time of pickup. This will change your return request status to "Awaiting product".
Soon after this you will receive an e-mail with the instructions on how to return your item. You can either paste the original invoice on your package or you can write the seller's return address and Return ID on a piece of paper and paste it onto the return package.
There are two ways to send the product to us:
- 1. Pick up: In most locations, we offer a free pick up service. We make three attempts to pick up the item, if the item is not picked up in the third attempt, pickup request will be marked as failed. You can initiate a new return request, if item meets the return criteria and is within 30 days from the date of delivery.
- 2. Self-Ship: If we don't offer a pick up at your location, as your area pin code is not serviceable for pickup, you will need to self-ship the return item via any reliable courier partner. In such cases, we will credit the shipping costs into your Cashee wallet provided the product meets the return policy and you have shared scan copy of the courier receipt with us
New variation:
Once we pick up and seller receives your returned product, the seller will perform the quality check at their end and once product passes the quality check we will ship the desired size or color of the product as you have mentioned in the comment section at the time of initiating the exchange request. Simultaneously the return request status will change to "New item shipped". If the picked up product does not pass the quality check, we shall ship it back to you and return request status will change to "Return Rejected".
Escalation:
If the seller does not approve the return request within three business days then you can call our customer care to raise the issue or write to us at care@etashee.com.
If you want to get the refunded amount from your Cashee wallet to your bank account then you need to send write to us at care@etashee.com.
In case of any refund discrepancies, Etashee may at its sole discretion, request you to share with us a screenshot of your bank statement.
Payment and Pricing
Etashee, a well known and trusted name in the world of online retail fashion, offers multiple payment options to enable customer have a fun, easy and enjoyable shopping experience.
Payment Mode
1. Cash on Delivery (CoD)
Cash on Delivery is available as a payment method at the payment page for all items listed on the website whether shipped from our warehouse or seller fulfilled items.
- You can pay for Cash on Delivery orders by cash at the time of the delivery. We do not accept payment by cheque, DD, Credit/Debit card for orders placed as COD at the time of delivery.
- There are certain areas where COD option is not available this is due to limitations of courier services we use. (You can check if your area is eligible for COD option by clicking here).
- No Cash on Delivery charges are applied for order value that is more than Rs 700/-, else Rs 60/- as cash handling charges will be added at check out in COD payment mode.
- Your first order as COD at Etashee will be verified through a call before shipment, get ready to confirm the order to our customer care unit.
- Cash on Delivery cannot be used in conjunction with any gift card, Cashee points or discount coupon. If you deselect gift card, Cashee points and discount coupon, Cash On Delivery may become available as a payment mode, provided the item and pin code are eligible.
- Cash on Delivery will not be available if your order value exceeds Rs. 10,000.
2. Credit and Debit Cards
You can use following Credit cards and Debit cards for payments on Etashee.com
Credit Cards: The following credit cards issued in India can be used for payment:
- Visa
- MasterCard
- American Express
Debit Cards:The following debit cards can be used for payment:
- Visa
- MasterCard
- RuPay
- Maestro debit cards issued by Citibank and State Bank of India
If your card is issued out of India, we accept all international personal credit and debit cards (Visa, MasterCard and American Express) issued outside India.
Note: Payment may be split between cards and gift card/Discount coupon/Cashee points, but payment can't be split among multiple cards.
*As a promotional offer, we are providing cashback of 5% over every payment made online.
3. Internet Banking
Etashee allows payment to be made through Internet Banking. Click here to see the list of Banks of which we accept payments for the orders.
4. EMI options
As of now we do not have EMI options to make payments at Etashee.com
5. gift card
gift card is a pre-paid payment instrument which can be availed only after buying it. The Gift Cards can be redeemed online against any order placed at Etashee.com only.
How to use:
While on checkout page after login, enter the gift card code in the coupon section. Your order value will get subsequently reduced by the value of the gift card.
Condition over usage:
- If the order value is less than the Cashee amount available in wallet, the outstanding balance (after deduction of order value) will reflect under the same wallet and can be used for subsequent transactions.
- If the order value exceeds the available Cashee amount, the balance must be paid by Credit Card/Debit Card/Internet Banking. Cash on Delivery payment option cannot be used to pay the balance amount.
- Only 1 gift card can be used in a single order at the time of checkout. In case you wish to redeem more number of gift card on a single order, please add your gift card to the Etashee Wallet in the form of Cashee.
(Cashee usage is explained in the below section) - gift card will expire after 12 months from the date of issue and any corresponding unused balance shall be forfeited thereafter.
- Gift Cards cannot be redeemed for Cash or Credit.
- Promotional discount codes can’t be used directly while paying with gift card. However, converting the gift card into Cashee can enable user to apply Discount coupon first and then pay with added Cashee amount.
Click here to convert a gift card into Cashee.
Click here to know about Cashee.
6. Digital Wallet
You can choose any wallet from the available options at the time of making payment. After which you will be redirected on the Paytm website where you need to provide the details of your wallet. If your wallet contains sufficient amount to complete the transaction then you will receive a success message and will be directed to the Etashee website again.
These are the two digital wallets currently integrated with the payment options at Etashee-
- Paytm
- Mobikwik
7. Etashee Wallet (Cashee)
You can use Cashee points parked in your Etashee Wallet as a prepaid balance and can be used only to make payments of orders placed at Etashee.com.
How to use:
While on checkout page after login, enter the number of Cashee points from your wallet you want to use in a particular order.
Condition over usage:
- If the order value is less than the Cashee amount available in wallet, the outstanding balance (after deduction of order value) will reflect under the same wallet and can be used for subsequent transactions.
- If the order value exceeds the available Cashee amount, the balance must be paid by Credit Card/Debit Card/Internet Banking. Cash on Delivery payment option cannot be used to pay the balance amount.
- If you do not wish to use all the Cashee points in a single order, then you can also fill the the amount to be used from Cashee in the box at Checkout page. Your order value will be reduced by that amount while making payment.
- Cashee points are just like the real money and can be used for orders where any Discount Coupon or gift card is applied.
One Cashee point=1 Rupee. To know more about Cashee click here.
We will be adding new payment options in the near future.
Issues with Payment
a. Payment Failure:
Payments could fail due to the following reasons:
- If the order value exceeds the gift card amount, the balance must be paid by Credit Card/Debit Card/Internet Banking. Cash on Delivery payment option cannot be used to pay the balance amount.
- If the order value is less than the amount of the gift card, the outstanding balance (after deduction of order value) will be automatically added in your Etashee Wallet and can be used for subsequent transactions.
- Only 1 gift card can be used in a single order at the time of checkout. In case you wish to redeem more number of gift card on a single order, please add your gift card to the Etashee Wallet in the form of Cashee.
(Cashee usage is explained in the below section) - gift card will expire after 12 months from the date of issue and any corresponding unused balance shall be forfeited thereafter.
- Gift Cards cannot be redeemed for Cash or Credit.
- Promotional discount codes can’t be used directly while paying with gift card. However, converting the gift card into Cashee can enable user to apply Discount coupon first and then pay with added Cashee amount.
In any of the above cases, we'll send you an e-mail to notify you of the payment failure.
Note: If your payment is debited from your account even after a payment failure, then don’t worry it will be credited back within 7-10 days, after we receive a confirmation from the bank.
b. Payment Pending:
You could also receive a payment pending message due to the following reasons:
Payment confirmation pending: If you paid for your order using net banking, we may be awaiting the payment confirmation from your bank. This can sometimes take few days. For immediate status, contact your bank.
Problem in contacting your bank or credit card: Sometimes we may be unable to contact your bank or card issuer which can cause delay. If so, you will receive an e-mail from us.
Incomplete payment: If your initial payment attempt was unsuccessful, your payment might stay in pending stage. In such cases, retry to pay again by going to “Checkout”, when you receive an e-mail from us, so that we can process your order immediately.
Note: If your payment is still processing, you will see a "We haven't received payment confirmation from your bank or credit card yet". In such cases, do not attempt paying a second time unless you're sure that your payment failed. If you accidentally pay twice, we'll refund your extra payment within a few days.
Pricing
The price of all products present on Etashee is listed in Indian Rupees. Items in your shopping cart will always reflect the recent and the most appropriate price which is tax inclusive. The price of any item present on Etashee may increase or decrease in the course of time. That is to suggest that the prices of items present in your shopping cart may differ from the day you first placed it in your cart.
MRP
The MRP listed for the products present on Etashee depicts the actual retail price listed on the product itself. Etashee tries its best to keep this information accurate there may be instances where MRP of the delivered product is different from the one listed on the website due to reasons such as time delay in updating product information and different MRPs being used by the manufacturers etc.
Shipment and Delivery
Policy:
We strive to deliver products purchased from Etashee in the best condition and fastest time possible.
All orders placed on Etashee for the products sold by the seller or Etashee are dispatched through our courier partners.
Delivery time:
The estimated delivery date is shown based on the location of both the buyer as well as the seller.
Standard Delivery time-
- Areas
- Urban Areas
- Rural Areas
- Delivery time
- 2-4 Business days
- 5-10 Business days
Sorry, currently we do not have any service available to deliver order faster than the standard time mentioned. In future, if we are offering such service and your area pincode is serviceable, you will receive a communication from our end.
Some of the products are supplied by our sellers. Our courier partners might take a little longer to deliver the products to certain locations which are not easily reachable. The buyer will be notified about any such delay at the time of placing the order.
Delivery Charges:
Delivery charges vary from customer to customer owing to different locations.Low value items usually amount to higher shipping cost and vice versa. Also, delivery charges may be waived off in some cases where the minimum order reaches a predefined amount.
“As a promotional offer to our customers delivery is free of any charge till 1st January 2017, for any product value, except beauty and grooming category”
Our courier partners:
We use several couriers to deliver your packages. Pickrr, Delhivery, Ecom Express, DTDC, Aramex, BlueDart, FedEx. We choose the best service provider depending upon the seller and buyer’s location.
Area Serviceable:
At this point Etashee delivers products only within India. Enter your pincode in the available box at the product page to see if the that particular pincode is serviceable or not by us. The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.
Undeliverable Packages:
Orders that are returned to us as undeliverable are not able to be re-shipped. If you would still like to purchase items that were undeliverable, you are welcome to place a new order on our website.
Reason for Undeliverable packages:
- 1. Incorrect Address: If the address is incorrect or outdated, the package is typically returned to seller/us by the courier service.. Please double-check your address carefully when placing a new order.
- 2. Illegible Shipping label: It is also possible that the address label became illegible during the shipping and handling process, or that the courier service made a mistake and left the package at a different address than what was printed on the label.
- 3. Failed Delivery Attempts: Most of the courier services that deliver our items make more than one attempt to deliver a package. If nobody is available to accept the delivery after multiple attempts, the package will be returned to us.
- 4. Damaged During Transit: If a package is damaged on its way to you, the courier service will return it to us without attempting delivery.
- 5. Refused by Recipient: If you are not present at the address mentioned and the someone refuses to accept the package, as they believe it was sent to them in error.
In cases pertaining to point # 2 and 4,Etashee will be happy to refund any money paid by the customer at the time of placing the order, along with the shipping charges when and where applicable. But for cases related to point # 1, 3 and 5, the delivery charges will not be refunded.
Order tracking:
You can find the tracking information for your Order in the Order History section
Go to Order History and locate your order, click over Track Order button beside the order to be tracked. You will be landed over a new screen of our courier partner with the exact delivery status of your package.
About Missing Tracking Information:
Sometimes tracking information is unavailable due to following reasons:
- 1. Technical issues due to which the tracking information is not updated on our courier services company's website.
- 2. Orders for non-serviceable pincodes will be shipped by the seller and it does not allow order tracking.
Missing package shown as delivered:
If your tracking information shows that your package was delivered, but you can't find it:
- 1. Verify the shipping address
- 2. Check your message box and call history for an intimation about attempted delivery
- 3. See if someone else accepted the delivery
- 4. Wait until the end of the day—packages can show as delivered while still in transit
- In both the cases you can write a mail at care@etashee.com or call at our customer support number, if you have not received the package in 4 days of placing the order for it.
Cancellation
Policy:
You can cancel an order until it has not been packed in our Warehouse or at seller’s place. For orders consisting multiple items, the entire order will be cancelled, not the selected items. Prepaid and postpaid both types of orders can go through cancellation.
How:
You can cancel yourorder by visiting “Order History” section in My Account.
- 1. Go to Order History and locate the Order you want to cancel
- 2. Click over the order ID to see the items in that order.
- 3. Click Cancel to finish
Process:
After submitting the cancellation request, we'll send you a confirmation message along with the refund details to the e-mail address on your registered account.
You can also confirm that the order was cancelled by visiting Order History, if you see the order in Cancelled status, it was successfully cancelled.
Refund:
A refund will be initiated once the request is processed. If you had selected Cash on Delivery, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Cashee Wallet you will receive refund into your Cashee wallet within 2-3 days from the time of order cancellation.If you want to later transfer wallet Cashee into your account then you need to write to us at care@etashee.com.
Escalation:
If refund is not initiated within the above specified time period, then please contact our customer support team or write to us at care@etashee.com.
Returns
Policy:
Etashee allows you to return or exchange item purchased from Etashee.com website within 14 days of receipt of the item.Except for our non-returnable and direct selling items.
You are required to give a valid justification of return or exchange. We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition. Original invoice and all other accessories or free gifts that come along with the product should be returned back with the item. You can exchange shoes or apparel for a different size or color,if the new variant is in stock and sold by the same seller.
Exception and Rules to the policy:
- 1. There should not be any scratches or deformities on the surface of watches, sunglasses.
- 2. Due to hygiene reasons, beauty and grooming, Innerwear, Sleepwear and Lingerie items are not eligible for returns.
- 3. Embellishments & sequins should not be damaged in case of jewelry and handbags.
- 4. Items purchased under direct selling will have a returnable period of 7 days from the receipt of item.
How:
- 1. Go to Order History and locate the order you want to return
- 2. Click over the order ID to see the items in that order.
- 3. Select Return button in front of the item you want to return.
- 4. Select an option from the Reason for return menu. You can add any additional information in the Comments box.
- 5. Click Submit for Approval.
Process:
After submitting the return request, we'll send you a confirmation message to the e-mail address on your registered account.
You can also confirm that the return request was submitted by visiting Return Requests.If you see a return ID generated for your return request in status "Pending Approval" then it was successfully submitted.
Your request will be forwarded to the seller. After the seller reviews your return request and authorize it, you will receive a phone call from Etashee customer support team asking you to schedule a return pickup. You will simply need to tell the date and time of pickup. This will change your return request status to "Awaiting product".
Soon after this you will receive an e-mail with the instructions on how to return your item.You caneither paste the original invoiceon your package or you can write the seller's return address and Return ID on a piece of paper and paste it onto the return package.
There are two ways to send the product to us:
- 1. Pick up:In most locations, we offer a free pick up service. We make three attempts to pick up the item, if the item is not picked up in the third attempt, pickup request will be marked as failed. You can initiate a new return request, if item meets the return criteria and is within 30 days from the date of delivery.
- 2. Self-Ship: If we don't offer a pick up at your location, as your area pin code is not serviceable for pickup, you will need to self-ship the return item via any reliable courier partner. In such cases, we will credit the shipping costs into your Cashee wallet provided the product meets the return policy and you have shared scan copy of the courier receipt with us.
Refund:
Once we pick up and seller receives your returned product, the seller will perform the quality check at their end and once product passes the quality check we will credit the amount you paid (may vary as per the applied discount coupons/cashee/vouchers over the order) for the products within 1-2 days into your Cashee wallet, simultaneously the return request status will change to "Refunded". If the picked up product does not pass the quality check, we shall ship it back to you and return request status will change to "Return Rejected”.
Cashee
Cashee is a type of electronic money which is stored in Etashee Wallet till the time you use it to make payment for any purchase made on Etashee website. It is one of the many pre-paid option available to make payment.
1 Cashee point= INR 1
Getting Started
Every Etashee registered user has an Etashee Wallet. In case you are not registered at Etashee, please register and start using by clicking here.
Cashee creation
There are the following ways through which Cashee can be credited in Etashee Wallet.
- 1. Refund: When you cancel or return any order, your money is by default credited into your wallet.
- 2. Cash Back: If company runs any promotional offers of cash back schemes then too the subjected earned cashback will be submitted in your wallet.
- 3. Refer a friend: Every time you refer a friend a certain Cashee points are added in your Wallet and then when that friend of yours makes a purchase again you earn Cashee in the same Wallet.
- 4. Gift Card: A Gift Card can be redeemed in the form of Cashee points into the Wallet by simply entering the Gift Card code at "My Account" page.
- 5. Selling bonus: Whenever any item is sold by you on the website then as a promotional offer a fixed amount is credit in your wallet.
Note: Directly transferring money to Cashee Wallet account is not permitted.
How to use Cashee
While on checkout page after login, enter the number of Cashee points from your wallet you want to use in a particular order.
Encashment of Cashee
- If the order value is less than the Cashee amount available in wallet, the outstanding balance (after deduction of order value) will reflect under the same wallet and can be used for subsequent transactions.
- If the order value exceeds the available Cashee amount, the balance must be paid by Credit Card/Debit Card/Internet Banking. Cash on Delivery payment option cannot be used to pay the balance amount.
- If you do not wish to use all the Cashee points in a single order, then you can also fill the amount to be used from Cashee in the box at Checkout page. Your order value will be reduced by that amount while making payment.
- Cashee points are just like the real money and can be used for orders where any Discount Coupon or Gift Voucher is applied.
Note: If collected Cashee is more than Rs 5,000/- then it can be refunded in Bank account by simply writing a mail with bank account details at care@etashee.com.
Expiry
There is no expiry date for Cashee wallet. However, the promotional offers expire within a particular time frame as per our Terms & Conditions. Exclusive promotional offers, deals or bonus points present in Cashee Wallet is non-refundable. Cashbacks collected in Cashee by placing any order will expire after return or cancellation of that particular order and cannot be used again.
Encashment of Cashee
- In order to check your Cashee balance, go to "My Account" after logging and click on Cashee Points.
- OneCashee point=1 Rupee.
- No interest will be charged on Cashee balance.
- Money refunded in your Cashee wallet after cancellation or failed payment is refundable into the same card/account used for making payment.
Gift Card
- 1. Gift Cards can only be redeemed online on Etashee Mobile App and website for the purchase of eligible goods and services provided by Etashee and its affiliated websites.
- 2. Gift Cards can be purchased on www.etashee.com as well as Etashee Mobile App using Credit Card, Debit Card and Net Banking.
- 3. There are two ways for redeeming Etashee Gift Cards If you want to use your Gift Card for a future purchase
-
- a. Login and go to mange gift card section in your account
- b. Enter the claim code in the box provided and click add to account
- c. The Gift Card amount will be added to your Cashee points and can be used anytime at the time of checkout If you want to your Gift Card for an instant purchase
-
- a. Select the items you want to purchase
- b. Once you are ready to checkout, enter the N digit claim code in the box provided and click on apply
- c. If your Gift Card doesn’t cover your total order cost, you will be directed to additional payment option
- d. Make the remaining payment using eligible payment modes applicable on your order
- e. If your Gift Card has remaining balance after purchase, you can add it to your Cashee points and use to for shopping later
- 4. Multiple Gift Cards can be redeemed for a single order. In order to redeem more than one Etashee Gift Cards for a single order, add them to Etashee cashee points
- 5. There isn’t any fee or charges attached with Gift Cards
- 6. Gift Cards cannot be used to purchase other Gift Cards on Etashee. Also, orders placed using Gift Card(s) cannot be cancelled later.
- 7. If the order value is more than the Gift Card amount, the remaining balance must be paid using Credit Card/Debit Card or Internet Banking. Cash on Delivery is not available to pay the remaining balance.
- 8. If the order value is less than the Gift Card amount, the balance will reflect under the gift card and can be used to make fresh purchase
- 9. The validity of the Etashee Gift Cards is 12 months from the date of issue. Any unused balance will be lost and cannot be claimed back.
- 10. The validity of Gift Cards cannot be extended. You cannot redeem Etashee Gift Cards for Cash or Credit.
- 11. The sole responsibility for the protection of Gift Cards lies with the purchasers. Etashee will not be responsible for the loss or misplacement of Gift Cards. No cash or compensation will be paid on the loss of Etashee Gift Cards.
- 12. Etashee reserves the right to cancel or void Gift Cards and close customers’ account and bill alternative forms of payment for any unlawful activity or purchase made violating the terms and conditions of Etashee.
Refer a friend
These Etashee.com Refer and Earn Program Terms and Conditions are in addition to the Terms and Condition of Etashee.com, to which you agree. These terms and conditions will control with respect to the Etashee.com Refer and Earn Program only.
For you to receive a referral bonus for inviting a new Etashee.comuser,
- 1. You must have a valid customer account on Etashee.com website/application.
- 2. The customer you refer must click on your link and successfully complete the Etashee.com signup process.
- 3. The referred customer who registered the new account must be new (and not a returning or existing) Etashee.com customer. We will determine in our sole discretion whether the customer is new.
- 4. On each registration of new customer Cashee 10 will be added in your Etashee.com wallet.
- 5. Your referred customer will get a gift card worth Rs 250via email on registration, which can be used at the time of its first purchase of Rs 999(excluding shipping, handling and gift-wrapping fees) or more in next 10 days of receiving the voucher.
- 6. Referred customer’s first placed order worth Rs. 500 (excluding shipping, handling and gift-wrapping fees) or more on Etashee.com will give you Cashee 200 in your wallet. With a condition that the referred customer must not cancel or return or refund the order.
- 7. You will receive your Cashee Points in your Etashee.com wallet within 14 days after the new Etashee.com customer's order has been delivered.
- 8. Maximum amount of referral credits that you may earn on Etashee.com as a single useris Cashee 2500, whichcannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law.
- 9. Validity of Cashee points will be for 1 year from the date has been added in your Etashee.com wallet.
- 10. You can’t use Cashee to pay shipping, handling, taxes, COD or any other applicable transaction costs.We may also specify certain products that are ineligible for payment using Cashee earned under these terms from time to time.
Participation in the Etashee.com Refer and Earn Program may require you to submit personal information about you and the customers you refer, such as name and email address. You agree to receive communications from us with regard to your participation in the Etashee.com Refer and Earn Program, and to allow us to communicate with your friends about your participation (for example, by disclosing to your friends that an invitation was sent by you). Any information collected from you or your referred customers as part of the Etashee.com Refer and Earn Program will be subject to Etashee's Privacy policy.
We may terminate your eligibility to earn Gift Coupon or terminate your account, or the accounts of Etashee.com members you refer, if you or they take any of the following actions:
- 1. Open multiple accounts, including with different e-mail addresses, for the same person in order to generate additional referral credits.
- 2. Refer customers using spam, display advertising, sponsored links, unsolicited e-mails, or links on message boards or forums.
- 3. Distribute your personal invite link via IM clients, text messages or in any other offline method (e.g in any printed material, mail or other document, or any oral solicitation).
- 4. Use false names, impersonate other people, or otherwise provide false or misleading information to us;
- 5. Offer incentives to others who register new accounts;
We reserve the right in our sole discretion at any time and without prior notice to you to add to, remove or otherwise change these terms, including without limitation: changing the amount of the referral bonus, modifying how you may earn and spend referral credits, modifying the duration and expiration of Gift Coupon and cashee points, requiring minimum purchase amounts for use of Gift Coupon, instituting maximum amount of referral credits that you may earn, and discontinuing the Etashee.com Refer and Earn Program entirely. We will post an updated version of these terms on the Etashee.com website, and you will be deemed to have accepted such changes by continuing to use the Etashee.com website or the Etashee.com Refer and Earn Program after the date such changes are posted.
Contest Rules
Please read these rules (“Rules”) before entering this contest ("Contest"). You agree that, by submitting an entry, you will be bound by these Rules and you acknowledge that you satisfy all Contest eligibility requirements.
Eligibility:
If you are an individual legal resident of the Republic of India and are 18 years or above at the time of entry, you are eligible to enter the Contest. Our employees, their immediate family members (spouses, domestic partners, parents, grandparents, siblings, children and grandchildren), and our affiliates, advisors or advertising/promotion agencies (and their immediate family members) are not eligible to enter the Contest.
How to Enter:
You may enter the Contest beginning at 00:00:01 a.m. (IST) on 13th April, 2016 and ending at 11:59:59 p.m. (IST) on 30th April, 2016 (the "Contest Period"). To enter, you must:
(1) Visit Etashee.com on any device and sign in during the Contest Period to be automatically enrolled into a random the draw of lots.
(2) Amongst the eligible participants, 1 participant will be selected by the random draw of lots to answer a qualifying Contest question which will enable the participant to win a "Dress" ("Prize"), at the end of the Contest Period.
(3)The participants selected through the random draw of lots, will be required to answer a qualifying Contest question correctly within a time period which would be communicated to the selected participants by Etashee, in order to be declared winner of Prize.
(4) If the selected participant does not respond back within the given time period, or answers incorrectly, he/she shall not be eligible to be declared winner of Prize. Selected participant will also be required to prove their age, failing which they will be disqualified from the Contest.
Note: Only complete entries received during the Contest Period will be considered.
Mailing List:
By entering the Contest, you consent to being placed on a mailing list for promotional and other materials for Etashee.com. You may update or change your email preferences at your account login page.
Other Promotions:
Please note that we may be running similar contests at the same time as this Contest. By entering this Contest, you will not be eligible to receive any prize awarded in any other contest unless you enter each contest separately.
Prizes:
There is a total of 1 (one) Dress that will be given as part of the Contest as per the Contest Schedule. Any graphics of the Prizes as depicted in any communication regarding the Contest are for representation purposes only. The actual Prizes may differ in colour and appearance.
Odds of Winning:
Odds of winning depend on the number of eligible entries received. Eligible entries are ones that satisfy the eligibility criteria outlined above and follow the steps outlined in the ‘how to enter’ section.
Additional Terms:
We may, to the maximum extent permitted by applicable law and in our sole discretion, change these rules or cancel the Contest at any time; or modify, terminate, or suspend the Contest should viruses, worms, bugs, unauthorized human intervention or other causes beyond our control corrupt or impair the administration, security, fairness or proper play of the Contest or submission of entries. We are not responsible for: (a) lost, misdirected, late, incomplete, or unintelligible entries or for inaccurate entry information, whether caused by you or by any of the equipment or programming associated with or utilized in the Contest, or by any technical or human error that may occur in the processing of entries; (b) any printing or typographical errors in any materials associated with the Contest; (c) any error in the operation or transmission, theft, destruction, unauthorized access to, or alteration of, entries, or for technical, network, telephone, computer, hardware or software, malfunctions of any kind, or inaccurate transmission of, or failure to receive any entry information on account of technical problems or traffic congestion on the Internet or at any website; or (d) injury or damage to your or any other computer resulting from downloading any materials in connection with the Contest. We may, in our sole discretion, disqualify any individual found to be: (e) tampering with the entry process or the operation of the Contest or website; (f) acting in violation of these rules; or (g) acting in an unsportsmanlike or disruptive manner or with intent to annoy, abuse, threaten or harass any other person. If your entry is incomplete or if you use robotic, automatic, programmed or similar entry methods, your entry will be void. The authorized subscriber of the e-mail account used to enter the Contest at the actual time of entry will be deemed to be the participant and must comply with these rules in the event of a dispute as to entries submitted by multiple users having the same e-mail account. The authorized account subscriber is the natural person who is assigned an e-mail address by an internet access provider, on-line service provider, or other organization responsible for assigning e-mail addresses for the domains associated with the submitted e-mail addresses. No greater than the number of prizes stated in these Official Rules will be awarded. If any technical errors occur in the selection of potential prize winners or if more prizes are claimed than the number of prizes being awarded as provided in these Rules, we may award the prize by random drawing from among all eligible claimants.
Miscellaneous:
The Contest is governed by the laws of the Republic of India. The Contest and all accompanying materials are © 2016 by Etashee or its affiliates. All rights reserved. If you win a prize, you may not transfer, assign, or redeem the prize for cash. We may substitute a prize with a prize of equal or greater value. The winner agrees (for himself or herself and his or her heirs) that, by accepting the prize, we, along with our affiliates and agents, will have no liability, and will be held harmless by the winner for any liability, loss, injury or damage to property or person, including death, and reasonable attorney’s fees and court costs, due in whole or in part, directly or indirectly, by reason of the acceptance, possession, use or misuse of the prize or participation in the Contest, even if caused or contributed to by our negligence. You agree that our decisions related to the Contest and all drawings are final. The winner agrees that, by participating in the Contest, we may use the winner’s name, image or likeness in any manner and in any medium for our promotional purposes without additional compensation, except where prohibited by law.
Publicity Release:
By participating in the Contest, you give Etashee permission to use your name, likeness, image, voice, and/or appearance as such may be embodied in any pictures, photos, video recordings, audiotapes, digital images, and the like, taken or made on behalf of the Etashee.com Contest and any promotions, events, or contests to follow. You agree that Etashee.com have the right to publish your saved item details for any communication, promotions, events, or contests that follow. You agree that Etashee.com have complete ownership of such pictures, etc., including the entire copyright, and may use them for any purpose. These uses include, but are not limited to illustrations, bulletins, exhibitions, videotapes, reprints, reproductions, publications, advertisements, and any promotional or educational materials in any medium now known or later developed, including the internet. You acknowledge that you will not receive any compensation, etc. for the use of such pictures, etc., and hereby release the Etashee and its agents and assigns from any and all claims which arise out of or are in any way connected with such use. You give your consent to Etashee and/or its agents and assigns to use your name and likeness to promote the Etashee Contest and any promotions, events, or contests to follow.
Liability Release:
By participating in the Contest, you will be legally bound hereby, to release from liability, and hold harmless Etashee, and any of its employees or agents representing or related to the company and its products. This release is for any and all liability for personal injuries (including death), property loss or damage, and misuse of promotional prize, in connection with any activity or directly or indirectly, by reason of the acceptance, possession, use or misuse of the prize or participation in the Contest, even if caused or contributed to by our negligence. Once Etashee has fulfilled the prize distribution as per the Contest rules and regulations, no further liability may be held against its employees or agents. You further agree to abide by all Contest rules and regulations, as posted with the Contest rules and made available on the Etashee website. Further, you agree to bear all the personal taxation that might arise out of the winnings from this Contest and shall not look to Etashee, and any of its employees or agents for payment of the same and/or any dispute arising from the same.
Prize Drawing:
All participants that have downloaded the Etashee.in App and have signed in to the Etashee.in App during the Contest Period will be entered into a random draw of lots. The drawing will be aggregated in accordance with the Contest Schedule to decide the participants selected for Prize. We will pick 1 eligible participant for the Prize and notify the selected participants by e-mail following the drawing, and he/she will be required to answer the qualifying Contest question correctly and share a valid proof of identity and age in the form of a copy of PAN Card / Driving License / Voter ID / Indian passport. A PAN card copy is mandatory for prizes worth more than Rs.10,000. The selected participants will automatically forfeit their claim to the Prize if they do not answer the question within 72 hours of notification, answer incorrectly or do not meet the eligibility criteria. In such cases, another participant will be selected by a random draw of lots who will further be required to answer the qualifying Contest question correctly within a time period which would be communicated to the selected participant by Etashee, in order to be declared winner of Prize. Each Prize will be awarded “AS IS” and WITHOUT WARRANTY OF ANY KIND, express or implied (including, without limitation, any implied warranty of merchantability or fitness for a particular purpose). There are no cash or other prize alternatives available in whole or in part. However, in circumstances beyond our control, we may substitute a similar alternative prize of equal or greater value in our sole discretion.
Winner Annoucement:
After we confirm the winners, we will post the winners’ names on our Facebook page as per the Contest Schedule.
Sponsor:
Etashee.com ,1706 Narain Manzil, 23 Barakhamba Road, New Delhi - 110001. Please direct any questions, comments or complaints related to the Contest to care@etashee.com
Privacy Notice:
All information submitted in connection with this Contest will be treated in accordance with these Official Rules and Etashee Privacy Policy.